Privacy Policy

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, date of birth
• BVN (Bank Verification Number) for identity verification
• Government-issued ID documents
• Bank account details for withdrawals
• Payment transaction history

Technical Information:

• IP address and device information
• Browser type and version
• Network quality data (ping, speed, packet loss)
• Gameplay data and match history

2. How We Use Your Information

We use your information to:

• Verify your identity and age (18+ requirement)
• Process deposits and withdrawals
• Ensure fair gameplay and prevent fraud
• Enforce responsible gaming limits
• Improve our services and user experience
• Communicate important updates and notifications
• Comply with regulatory requirements

3. Cookies & Tracking

We use cookies to enhance your experience. Types of cookies we use:

• Essential Cookies: Required for platform functionality (cannot be disabled)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how you use our platform
• Marketing Cookies: Used to deliver relevant advertisements

You can manage cookie preferences in your browser settings or our Cookie Settings modal.

4. Information Sharing

We do not sell your personal information. We may share data with:

• Payment processors (Paystack, Flutterwave) for transactions
• Identity verification services (BVN, ID verification)
• Regulatory authorities when required by law
• Fraud prevention and security services

5. Data Security

We implement industry-standard security measures:

• 256-bit SSL/TLS encryption for all data transmission
• Two-factor authentication for withdrawals
• Regular security audits and penetration testing
• Encrypted database storage
• Continuous monitoring for suspicious activity

6. Your Rights

Under Nigerian data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing
• Data portability

To exercise these rights, contact privacy@play2n.com.

7. Data Retention

We retain data as follows:

• Account data: Until account closure + 5 years for regulatory compliance
• Transaction data: Minimum 7 years as required by Nigerian financial regulations
• Gameplay data: 3 years for dispute resolution
• Verification documents: 5 years after account closure

8. Children's Privacy

Play2N is strictly for users 18 years and older. We do not knowingly collect data from minors. If we discover a user is under 18, we will immediately terminate the account and delete all data.

9. International Data Transfers

Your data may be processed in servers located in Nigeria and other countries where we operate. We ensure appropriate safeguards are in place for international transfers.

10. Contact Us

For privacy-related inquiries:

• Email: privacy@play2n.com
• WhatsApp: +1(614) 423-913-36
• Phone: +234 708 669 8515